Free Ebook Root Cause Analysis: The Core of Problem Solving and Corrective Action, by Duke Okes

Free Ebook Root Cause Analysis: The Core of Problem Solving and Corrective Action, by Duke Okes

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Root Cause Analysis: The Core of Problem Solving and Corrective Action, by Duke Okes

Free Ebook Root Cause Analysis: The Core of Problem Solving and Corrective Action, by Duke Okes

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Product details

Hardcover: 200 pages

Publisher: ASQ Quality Press (March 10, 2009)

Language: English

ISBN-10: 0873897641

ISBN-13: 978-0873897648

Product Dimensions:

6 x 0.2 x 9 inches

Shipping Weight: 12.8 ounces (View shipping rates and policies)

Average Customer Review:

4.0 out of 5 stars

25 customer reviews

Amazon Best Sellers Rank:

#294,303 in Books (See Top 100 in Books)

Super interesting book....although very few people are excited by problem solving!! This book is applicable to our everyday personal and professional competencies. This book simplistically defines the best approach to problem solving in a repeatable method that optimizes the development of effective and efficient solutions that heighten productivity and diminishes waste. The graphics support the reading whether you are auditory or visual. The examples are easily understood. It is such a quick read that anyone from middle school to a Ph D. level can find value in this reading. I have referred this book to at least 7 people on my team. I am teaching a workplace course from this book beginning in January…wish me luck.

The author obviously has a deep experience in the area of Root cause analysis and covers every aspects of this subject. I am impressed by the systematic / structured approach recommended by the author.The only thing that I can think of that I can make this book better is to provide examples of real problems and use the method to solve it using the various methods.That would have been very helpful.

Okes has done a remarkable job creating a book that is readable, concise and useful. There are several well-known books which will smother you with statistics and studies. Okes' book is a common sense introduction to root cause analysis that is general enough to be widely applicable, but specific enough to help most front-line people sharpen their troubleshooting process.The examples are well-chosen and pointed, and the graphs and charts are explicit and well-explained.If you need to troubleshoot or perform root cause analyses, this is an excellent book to keep on your bookshelf.Scott CromarAuthor: "Solaris Troubleshooting Handbook" and "From Techie to Boss"

Great overview of the tools and concepts for solving problems. This wull make a valuable resource in my library.

Tis a book that ALL should read, mine was a repurchase as I gave the other away.

Good review of various root cause analysis methods. Author presents their own approach. Good examples for training. I can see referring to it again.

I have loved reading this book. It is very helpful to me in my position as a corrective action manager

Awesome book to have in collection for Root cause Analysis.Gives new dimension of thinking while doing RCA.Author brings 30 years of experience to the book.Regards,Santosh Mane

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Download PDF Death by Meeting: A Leadership Fable about Solving the Most Painful Problem in Business

Download PDF Death by Meeting: A Leadership Fable about Solving the Most Painful Problem in Business

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Death by Meeting: A Leadership Fable about Solving the Most Painful Problem in Business

Download PDF Death by Meeting: A Leadership Fable about Solving the Most Painful Problem in Business

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Product details

#detail-bullets .content {

margin: 0.5em 0px 0em 25px !important;

}

Audible Audiobook

Listening Length: 4 hours and 31 minutes

Program Type: Audiobook

Version: Unabridged

Publisher: Macmillan Audio

Audible.com Release Date: March 25, 2004

Whispersync for Voice: Ready

Language: English, English

ASIN: B0001ZYZLO

Amazon Best Sellers Rank:

The book is more of a novel than anything else, which does a good job of building characters that you care about, only so that the author can illustrate his key points, which are further highlighted at the back of the book.Casey is a former semi-pro golfer who starts a game development studio creating golf simulations. His company is acquired, and told that his business can remain autonomous, but only if they improve their performance, now that they are a public company.Casey, unable to realize how poorly structured and useless his meetings were, hires Will, a 20-something who just finished his MBA and is looking to improve the company's meetings. In doing so, he learns a bit about the business, and how to engage co-workers.Overall, I found the story to do a suitable job of illustrating the author's key points. If you want to get to the bottom of the book, you can really read the last 10 pages or so, which can also be found on the author's site: [...]

Similar to Patrick previous book, “The Five Dysfunctions of a Team”, this book is written as a novel which is used to build the framework of Patrick’s vision on how and when meetings should be conducted. It is at times somewhat distracting or less easy to digest, depending on your taste of novels. It is not something I found to be greatly enhancing the overall information Patrick is trying to disperse.Patrick’s adagio on meetings is best set by his so-called hard truth: “bad meetings almost always lead to bad decisions, which is the best recipe for mediocrity”. Most companies today have some form of policies guiding the basic conduct of meetings but fewer have a documented framework within which the different meetings are place. Patrick’s book might provide some useful tuning and/or some new ideas to the more seasoned managers. However, I would argue that the book is more useful to the junior employees entering their corporate careers. It will give them a basic handle on where to place their input and understand where and how some of the decisions (ideally) have been or will be made. If you don’t like the story approach, skip to the end and look at the meeting framework Patrick outlines as a summary. That does the job too!

This is my second time reading this great book. Now as an Scaled Agile coach, the different types of meetings make even more sense. When teams jump from context to context, they have trouble getting things done. Getting the right people discussing the right things and having the discipline to stay there is critical to decision making and clarity. Another point that could be the subject of another book (maybe it is already in one of his others) is that when a decision is a made, it is not rehashed in every meeting. This relates to his idea of the wasteful sneaker-time. Clear communication of decisions and guard-rails is important.Every one involved in an organization that holds meetings should read and apply this.

This book was very informative, the writer's approach to an otherwise dry subject was refreshing and helped to move the reader through the process of discovery learning. I recommend this book to any reader who is tired of the drudgery of ineffective meetings. I gave this book 4 stars only because I felt the narrative started off a bit slow, but I think I understand the reasoning behind it. I think the author wanted to build a back story that connected you to the central character of the book and draw the reader into the journey. In this was the reader is taken through the main characters thought processes. This ended up being a useful teaching tool, but one that made the process of getting to the point a bit drawn out. In all I recommend this book the meeting guide at the was a good add.

This is easy to admit--I cannot improve on Patrick Lencioni's fast-reading, get-the-four-big-ideas-immediately book. So, I'll just quote him in this review.But first...here's a Pop Quiz! Everyone stand up. OK...now remain standing if your job requires you to attend at least one meeting a week. OK...now remain standing if you are in a minimum of five meetings a week (staff meeting, one-on-one meetings, etc.). I know...everyone is still standing. But now...remain standing if you have ever read a book, attended a workshop, viewed a webinar or had coaching on effective meetings management. (Anyone still standing?)My top book pick in my "Meetings Bucket" is this book--but I've never fully reviewed it here. So...listen to Lencioni talk about "Sneaker Time" (pages 251-252):"Most executives I know spend hours sending email, leaving voice mail, and roaming the halls to clarify issues that should have been made clear during a meeting in the first place. But no one accounts for this the way they do when they add up time spent in meetings."I have no doubt that sneaker time is the most subtle, dangerous, and underestimated black hole in corporate America. To understand it, it is helpful to take a quick look at the basic geometry of an executive team within the context of an organization."Consider that an executive team with just seven people has twenty-one combinations of one-to-one relationships that have to be maintained in order to keep people on the same page. That alone is next to impossible for a human being to track."But when you consider the dozens of employees down throughout the organization who report to those seven and who need to be on the same page with one another, the communication challenge increases dramatically, as does the potential for wasting time and energy. And so, when we fail to get clarity and alignment during meetings, we set in motion a colossal wave of human activity as executives and their direct reports scramble to figure out what everyone else is doing and why."Remarkably, because sneaker time is mixed in with everything else we do during the day, we fail to see it as a single category of wasted time. It never ceases to amaze me when I see executives checking their watches at the end of a meeting and lobbying the CEO for it to end so they can `go do some real work.' In so many cases, the `real work' they're referring to is going back to their offices to respond to e-mail and voice mail that they've received only because so many people are confused about what needs to be done."It's as if the executives are saying, 'Can we wrap this up so I can run around and explain to people what I never explained to them after the last meeting?' It is at once shocking and understandable that intelligent people cannot see the correlation between failing to take the time to get clarity, closure, and buy-in during a meeting, and the time required to clean up after themselves as a result."Whoa! That hits close to home! Good stuff. So get the book, read his leadership fable (in the classic Lencioni style) and begin religiously implementing his four kinds of meetings: 1) Daily Check-in, 2) Weekly Tactical, 3) Monthly Strategic and 4) Quarterly Off-site Review.

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Download PDF The Sacred Way: Spiritual Practices for Everyday Life (Emergent YS)By Tony Jones

Download PDF The Sacred Way: Spiritual Practices for Everyday Life (Emergent YS)By Tony Jones

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The Sacred Way: Spiritual Practices for Everyday Life (Emergent YS)By Tony Jones

Download PDF The Sacred Way: Spiritual Practices for Everyday Life (Emergent YS)By Tony Jones

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Broaden your spiritual horizons. How has spirituality changed in the last 500, 1,000, or even 2,000 years? How can ancient approaches to faith help my relationship with God today? In The Sacred Way, popular author and speaker Tony Jones mines the rich history of 16 spiritual disciplines that have flourished throughout the ages and offers practical tips for implementing them in your daily life. Find encouragement and challenge through time-tested disciplines such as: •Silence and solitude •The Jesus prayer •Meditation •Pilgrimage Explore these proven approaches to deepening your faith. As you do, your way of living your spiritual life will never be the same.

• Sales Rank: #402105 in Books
• Brand: HarperCollins Christian Pub.
• Published on: 2005-02-14
• Released on: 2005-02-14
• Original language: English
• Number of items: 1
• Dimensions: 9.02" h x .59" w x 5.98" l, .65 pounds
• Binding: Paperback
• 224 pages

Review
"The Sacred Way effectively links past and present, scholarship and humor, high church and low church into a practical guide that takes the Christian deeper into his or her own soul to meet with God. It welcomes those with a 30-minute quiet-time spirituality and bumper sticker theology into a larger world." Skye Jethani Leadership Journal

"This book provides for the entire Church a reflective, personally-useful, and pastorally-directive manual for what needs to be involved for the person who wants to develop a spiritual rule of life." 
-Scot McKnight is the Karl A. Olsson Professor in Religious Studies North Park University

 "There is indeed new life arising from the compost of Christendom.  Tony's book lets us see it, smell it, and touch it.  The challenge with a book like this is neither to be overcome by the smell of the poop, nor stupified by the beauty of a flower." -Shane Claiborne, author, activist and recovering sinner

"This book is sturdy because it is made of sterner stuff than are most books, especially than are most religion books;
that this book is about discipline;
that this book is a map back to the ancient-future." -Phyllis Tickle

"This is a sturdy book." -Phyllis Tickle, author The Shaping of a Life

From the Back Cover
Broaden your spiritual horizons. How has spirituality changed in the last 500, 1,000, or even 2,000 years? How can ancient approaches to faith help my relationship with God today? In The Sacred Way, popular author and speaker Tony Jones mines the rich history of 16 spiritual disciplines that have flourished throughout the ages and offers practical tips for implementing them in your daily life. Find encouragement and challenge through time-tested disciplines such as: *Silence and solitude *The Jesus prayer *Meditation *Pilgrimage Explore these proven approaches to deepening your faith. As you do, your way of living your spiritual life will never be the same.

About the Author
Tony Jones (M.Div., Ph.D.) is a theologian, professor, and writer. Currently, he serves as theologian-in-residence at Solomon's Porch in Minneapolis, and teaches in the doctor of ministry program at Fuller Theologian Seminary. Tony has written ten books on Christian ministry, spirituality, prayer, and new church movements.

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